Citidirect mobile token activation number. Name. • Existing users can also log into CitiDirect and update their mobile number by selecting: Settings/Authentication/Mobile CitiDirect mobile token is a new, upgraded mobile token for CitiDirect desktop, mobile app and tablet login. Mobile Activation. The mobile app is currently available in selected markets and can be downloaded on mobile as FDIC-Insured – Backed by the full faith and credit of the U. e. Government CitiDirect mobile token is a new, upgraded mobile token for CitiDirect desktop, mobile app and tablet login. For example, csa_HZ2983. g. Will I be able to continue to use • our y login ID from the first activation email message (e. Download it today! For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Trade Advisor Mobile: Site Map: Log-out: CitiDirect Online Banking - FAQ Answer If there are other CitiDirect users in your office, Contact the EBSC for further assistance. mobile number before I re-activate Mobile Token? • Security Managers can update your phone number on your behalf. App. 15. Welcome to the CitiDirect Online Banking Learning Center, where you can find a wealth of information on the features and services available through CitiDirect. Login Support Copying of entitlements concerns CitiDirect settings and statements. 5 6 6. • Login via a quick QR code scan. CitiDirect BE Mobile in? CitiDirect BE Mobile is now available in English, Chinese (simplified and traditional), Czech, French, Hungarian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish and Turkish. com to log in to CitiDirect BE • Input your log in ID on CitiDirect BE. How do I re-activate the mobile token if I lost my email, forgot the passcode, or changed my device? • Security managers can re-activate the mobile token on your behalf. What is CitiDirect® mobile token? This is a new login credential available on the CitiDirect mobile app that enables users to login to CitiDirect® desktop and mobile. Open CitiDirect Mobile and select the “Desktop Login” option & enter Passcode (setup on your mobile during activation) 1. Number of total payments in CitiDirect BE Mobile vs. Take a moment to tell us about your experience so we can further improve the mobile token. Eventually MobilePASS will be discontinued in favor of the new CitiDirect mobile token, and we will notify you and your users before doing so. Tried to log on via website and the 2FA on the phone doesn't activate. 3. • Receive important account information with Push Notifications. One user ID can only be activated once. Please enter model account number and select at least one of the following services and then in table 6 (column 1) enter accounts on which settings will be copied from the model Account. A built-in security token, Citi Mobile® Token, replacing other methods like physical Security Device or One-Time Password (OTP) via SMS, which lets you generate an Copying of entitlements concerns CitiDirect settings and statements. S. Additionally, the mobile app simplifies login with mobile token and biometric authentication. Alco2233 or mg3412), • 8-character activation code, you will find the first 4 characters in the second activation email message and the last 4 characters in the text message, and if you already have access to CitiDirect BE via a hardware token, the password Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. Can I delete a token on my MobilePASS CitiDirect Mobile Token: Activation - Citi CitiDirect Mobile Token: Activation - Citi 3. Please share anything about the Mobile Activation experience that was confusing . Note: At this time, existing users can continue utilizing other The New CitiDirect® Mobile Token Discover Secure Login with CitiDirect Mobile Token Your CitiDirect Mobile Token allows you to easily and securely authenticate • Activation takes less than 2 minutes. Please see If you select mobile token and are directed to CitiDirect Mobile Token, you will receive an activation email with instructions on how to set up your token. • Once the MobilePASS activation is complete, you can generate dynamic passcodes directly from your smart phone to log in to CitiDirect BE via desktop, mobile or tablet device. It is now available in 88 countries and will be rolled out throughout the year eventually replacing MobilePASS. Choose a 4-digit PIN, to be used when launching the MobilePASS app Step 4: Use your MobilePASS to Log in to CitiDirect BE • Go to https://portal. Clients can search for a preformat and initiate a payment from 1. Scroll to Section 2: Credentials, and add Credentials, select “Action” and “Re-activate Mobile Token” (see #5 below). Setup is simple and login is convenient! 1. We value your feedback. MobilePASS FAQs FDIC-Insured – Backed by the full faith and credit of the U. However, existing user set up for both SafeWord card and MobilePASS may use the two credentials interchangeably. An email notification will be sent to Your CitiDirect Mobile Token allows you to easily and securely authenticate your identity and log into CitiDirect on your computer. Treasury and Trade Solutions “CitiDirect BE® brings the power of Citi directly into our Treasury and now CitiDirect BE users have the option to use a mobile token to log on to their treasury and trade services. Why should I try it? Setup is easy, activation takes just minutes, and login is easier than before! 3. CitiDirect mobile token is embedded within the Scroll to Section 1: User Information, and ensure the mobile number is accurately entered. help@citi. • View and update your personal information such as address, e-mail and phone number. It is embedded on the CitiDirect mobile app and offers a fast and intuitive activation process. Click the Contacts link at left for a list of technical support numbers. For security reasons, we suggest you close this window. Support email. 2. Scan the QR code to download* the CitiDirect mobile app I. 5. Open the . • Link your card to a primary account of your choice. Once this step is completed, you should start receiving SMS CitiDirect BE Mobile enables clients to initiate preformatted payments for domestic and international funds transfers. Related Links: How do I Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. • Existing users can also log into CitiDirect and update their mobile number by selecting: Settings/Authentication/Mobile CitiDirect ® Commercial Banking. Scan the QR code to download* the CitiDirect mobile app Citi is rolling out CitiDirect BE Mobile on a branch-by-branch basis and is currently live in over 80 countries. For the “User ID” enter CSA_ followed by the Serial Number on the back of your SafeWord Card. CitiDirect® Mobile Token Overview 1. iOS/Apple. 6. (*Host 2 users do not enter csa_) 4. CitiDirect mobile token is embedded within the CitiDirect mobile app and offers New users are able to download and activate the MobilePASS Token for login on CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet without being assigned a SafeWord card. • Activate your card. Enter the combined activation code from step 1 into the User Password field **** 4 My Token 1 4. Model Account number • Create your CitiDirect BE login profile using activation information provided by Citi. If you are not sure that you can use CitiDirect BE Mobile, These are defined based on the number of payments in your Worklist associated with the currency. Citi Quick Lock: Misplaced your credit card or Citi ® debit card? You can lock it in the Citi Mobile ® App or with Citi CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. Submit the record (see #6 above). • Existing The CitiDirect mobile token is a new, upgraded version of mobile token for CitiDirect desktop and mobile login. For the “User Password” enter your MobilePASS Activation Code and select CSA_Serial Number “Continue”. Scan the QR code to download* the CitiDirect mobile app Enter the OTP sent to your registered mobile number Step 5. CitiDirect Mobile Token FAQ 3. shield. • Browser. • Existing users with Mobile Token or an alternative credential (i. Citi is rolling out CitiDirect BE Mobile on a branch-by-branch basis and is currently live in over 80 countries. 1. English . How do I re-activate the mobile token if I lost my email, forgot the passcode, or changed my device? • Security Managers can re-activate the mobile token. Government Once the MobilePASS Token is activated, you will be able to login to CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet using the mobile application on your Android or Apple device. Treasury and Trade Solutions DISCOVER The New CitiDirect® Mobile Token Secure Login with CitiDirect Mobile Token Your CitiDirect Mobile Token allows you to easily and securely authenticate your identity New users are able to download and activate the MobilePASS Token for login on CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet without being assigned a SafeWord card. Android. Note: Another Security At Citibank, we are committed to making Citibank Online a secured banking environment for you. Phone. and follow the instructions to activate with a QR code. The CitiDirect BE ® Mobile Token Feedback Form . Email. citidirect. Scroll to Section 2: “Credentials”, and add an email will be sent to the USER with instructions on how to activate the mobile token. Once you have been set up for CitiDirect BE Mobile, you will receive an SMS with your PIN so that you can opt-in via CitiDirect. CitiDirect Basics Using the basic features and functionality of CitiDirect Online Banking. If you select a Mobile Token, depending on the country where the client definition is domiciled, you will be either directed to CitiDirect’s Mobile Token or MobilePass set up. ⚫ Step 1: Click "Mobile Token > Activate" on homepage or "Menu Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Home Language Preference: CitiDirect News: Solutions & Services Trade Advisor Mobile: Site Map: Log-out: CitiDirect Online Banking - Access Denied or Sign-on Errors: mobile number before I re-activate Mobile Token? • Security Managers can update your phone number on your behalf. Once activation is complete, you can log in to the desktop, mobile or tablet version of CitiDirect Success! Your mobile . ***** My Token 1 My Token 1 mobile number before I re-activate Mobile Token? • Security Managers can update your phone number on your behalf. Instructions for activation and log • Create your CitiDirect BE login profile using activation information provided by Citi. If the language you are using is not supported at Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Steps for Enabling CitiDirect Mobile Token for Your Organization’s Users and ensure the mobile number is accurately entered. email. CitiDirect BE Mobile will default to the language setting on your mobile device. CitiDirect® offers a mobile experience for payment review, authorization, initiation, performance (problems logging in using biometrics). Note: Another Security Manager will need to login to CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet using the mobile application on your Android or Apple device. From now on, you can use it Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Please see Security Manager guide for details. Copy entitlements from the Model Account to new Accounts. 3) Create your 6-digit Citi Mobile Token Unlock Code. New users are able to download and activate the MobilePASS Token for login on CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet without being assigned a SafeWord card. activation email. Can I activate one user ID on more than one mobile device? No. • Key CitiDirect Mobile Token: Activation - Citi Once the MobilePASS Token is activated, you will be able to login to CitiDirect BE, CitiDirect BE ® Mobile and CitiDirect BE Tablet using the mobile application on your Android, Apple, This video will show you how to log in to CitiDirect on a computer and mobile device using the CitiDirect mobile token and biometric authentication. 14. Push notifications: Be notified about bank transactions and credit card purchases made instore or online. com. Client Name. Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Create your CitiDirect BE MobilePASS login profile using activation information provided by Citi. Confirm Citi Mobile Token activation by entering One-Time Password (OTP), which you will receive via SMS. This mobile authentication solution Explore the convenient and secure banking experience with Citi Mobile App, offering easy account management and transactions on-the-go. Note: Another Security Manager will need to 4. Phone number +353871614407. Add biometrics as an option. To learn more about our mobile token experiences, please check out these resources: 1. CitiDirect • CitiDirect BE Mobile’s security features are an extension of CitiDirect BE — it leverages the MobilePASSTM soft token, and SMS/ Voice One Time Code (in select countries). the CitiDirect Mobile App and can be activated in a few simple steps. • Once the MobilePASS activation is complete, you can generate dynamic passcodes directly from your Use your existing CitiDirect credentials to authenticate and login to the CitiDirect mobile app. Click here to learn more. The CitiDirect mobile token is a new, upgraded version of mobile token for and ensure the mobile number is accurately entered. An obfuscated cookie is used as a session token; this token is time limited and if Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Need help? English Citi Mobile Snapshot: Instant access to your bank and credit card account summary without signing on every time. 4. • Use Citi Mobile® Token with Push Notifications to authenticate yourself for your online banking transactions. Additional authentication is required for designated online transactions where a higher level of security is needed. What are the benefits various tokens. , Launch CitiDirect on your computer and input your UserID, click on ‘Login’ to login with QR Existing mobile token users can request the reactivation of mobile token (i. to transfer it to a new device) without further Security Managers’ approval. • Existing users can also log into CitiDirect and update their mobile number by selecting: Settings/Authentication/Mobile Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Scroll to Section 2: “Credentials Credentials, select “Action” and “Re-activate Mobile Token” (see #5 below). CitiDirect Mobile Token Video 2. token is now activated. I. How do I activate "Mobile Token"? ⚫ In order to activate "Mobile Token", you need to have a personal Internet Banking account, activate auto-lock function and install the latest version of BOCHK Mobile App on your mobile phone and register a valid mobile number with the Bank. Model Account number CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more.
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