Synology drive stuck on connecting. Just see if you can download one from Synology's servers. Toggle Dropdown. A community to discuss Synology NAS and networking devices Members Online. I've had this happen to me with 8x 6TB drives before. Mostly liked in NAS & SAN Please allow BackBlaze B2 in Hyper Backup I use Cloud Sync from months to sync with various Cloud Services: OneDrive, GoogleDrive, DropBox. So I decided I would just start again. If the drive loses power during the operation, it remains locked upon power up and is unusable. Do not use non-Synology memory modules or other devices that are not on the Synology Products Compatibility List to avoid risks of unexpected system errors. Google Drive, OneDrive, Synology Drive - they all stumble. If I go to the Synology Drive Admin Client on my DS1019+, it says my computer is `offline`. Everything worked like Just recently my Cloud Sync connection constantly shows its status as “connecting” along with all the sync task (around 10 of them) also showing “connecting”. To resume backup tasks in Synology Drive Client, double-clicking on the Synology Drive Client icon from Windows system tray or Mac menu bar, click Backup Task, and click Resume. my synology drive synology drive has been disabled. Refer to this article for more information. I've tried to reboot both my NAS (a DS918+) and my Mac, to no avail. Archived post. At home, on the same LAN, no synch problem. Connection is ethernet all the way (cat6) using SMB, which is configured to min v2 max v3 on the nas. I would consider powering the NAS down, removing the drive and connecting it to a MAC or PC and running vendor diagnostics as a second check to see if the drive is truly failing. It doesn’t seem like the NAS is actually doing anything though, no processing is happening from what I can see. This. 4 Replies 2206 Views 1 Likes. Apr 26, 2023. Authentication error. I closed and It hangs and hangs and hangs Question to synology guys: Why do I need NAS if I can't backup my phone photos\\videos and need to So I delete the folder for backup, make a new one, and change the target folder and start again. jpg, and . Untrusted SSL certificate. Only the initial connect to dropbox was affected by the VPN. Synology Drive stuck on Mac Os Epizefiri. Moderator. When I run the Windows client, the first thing it asks for is a domain or QuickConnect ID. Mostly liked in NAS & SAN Please allow BackBlaze B2 in Hyper Backup I would consider powering the NAS down, removing the drive and connecting it to a MAC or PC and running vendor diagnostics as a second check to see if the drive is truly failing. It is version 2. Synology Drive stuck on Mac Os - Version: 3. At least I have not seen this approach mentioned anywhere else. Yet hasn’t accomplished a thing Connection is ethernet all the way (cat6) using SMB, which is configured to min v2 max v3 on the nas. I am not running a domain controller, and I believe Synology drive stuck but backup is working. 0-15082 Patrick. Launch Synology Assistant and see if it TLDR: My VPN connection on the synology nas was interfering with the connection. Removed both drives. Henrik Ohm But I see a couple of clients that insist on consistently trying to connect to the private ip adress (and consistently I would consider powering the NAS down, removing the drive and connecting it to a MAC or PC and running vendor diagnostics as a second check to see if the drive is truly failing. It Because my Synology Drive Client was stuck on "Is being updated" (or something like that) since upgrading it and the Synology Drive on my NAS to 2. Synology Drive on macOS Sonoma Fatih Ayoglu. If you must use your Synology, and is dead set on Synology drive, I’d recommend you install the Tailscale Package and use that to connect instead of exposing the NAS. I switched the two drives and the orange light changed from drive 1 to drive 2. Run a memory test at least three times. All above attempts FIND the Web Assistant but "connection failed is the only response when trying to connect. The Error: Sign In. From ready posts on this forum I see that getting stuck at 95% of installation process seems to be recurrent across devices, I would remove the suspect drive from the NAS, connect it to a PC/MAC and run Seatools diagnostics to see what it reports. Repeated above. Another possibility is your network devices have I noticed about a month ago the NAS that has the Synology Drive ShareSync is no longer syncing with the and is only showing "Connecting". I've checked the server end and everything looks good, I've checked all ports and proxy settings and everything looks good. UPDATE: I ran into further issues with the link broken between NAS - no sure what happened there. I've got a recurring issue where the Synology Drive Client would be stuck on showing that it's "Connecting" to my NAS at another location, even though the NAS is working properly and My Synology Drive Client is stuck at 49 Files Processing. How to access mounted shared drives from Synology NAS through VPN? Null-antechamber. I've tried manually setting the DNS server (as well as allowing it to automatically configuring), and made sure that I can connec to the NAS off network (GUI, ssh). If your DSM account, Synology Drive Server, or team folder was removed, you must create a new connection to replace the old connection. Dropbox syncing continued to work after the VPN connection was reestablished. Make sure the Server shows the correct IP address of your NAS. Synology Drive not work MacOS 14 Sonoma Temp. 0, after the installation and the setup completed with no errors, I cannot connect to Synology server from Synology Drive app on my mobile. I closed and restarted the Drive Client and when reopening and selecting backup, I still have the 5 files stuck!! Time Machine stopped backing up to network drive. Now, I have this issue with Synology Drive Client. SSL certificate has been changed. Now stuck on "Connecting to backup disk" Mac I have a network drive I've been using with Time Machine for nearly a year. Synology Drive Client application fails after some minutes, getting stuck in the middle of a sync process in a non recoverable state. Once I disabled the VPN connection in the Network section, I was able to make the connection to dropbox. In a hundreds time I went to the Synology Drive Client There is no failed connection error being returned, just the "connecting" message instead of "syncing", resulting in the inability to keep the two NAS synced anymore. I tried connecting to Google Drive and it connects immediately. At one point I stopped using Drive because of its many subtle failures: duplicate files, out of sync folder structure, files not syncing because of path length limitations and generally high resource usage making my notebooks fan spin all the time. I have this problem, it has already happened to a client and this evening to me too: synology drive client remains stuck on Stuck with Synology Drive . My Drive Client was also SUDDENLY stuck in the constant "reconnecting" state for a while and nothing seemed to work. You don't have to run the package. Oct 05, 2021 Edited. I had higher expectations of Synology. Synology Drive Client also offers file versioning, It seems like only Synology Drive is causing issues. 5 min later, it has connected a couple of times, says it’s done. Synology DS1511+ stuck on booting sequence . Subscriber. When I enable quick connect however, and send a link, then they can access the shared folder. I closed and restarted the Drive Client and when reopening and selecting backup, I still have the 5 files stuck!! This is my third Synology NAS, and I am familiar with the installation processes. Aug 07, 2022. 3. i just wanted to use one login instead of 2 different accounts. 5,475 2,210 NAS DS1520+, DS218+, DS215j Synology has requested some logs, pending the outcome of that, I’ll contact the ISP if necessar. My problem is I have an existing folder with the music files and cannot figure out how to share that directory. So I'm thinking something is going on with one of the drives. Stuck and not moving for over an hour. Mostly liked in NAS & SAN Please allow BackBlaze B2 in Hyper Backup Make sure your network connection is stable and working normally. 2 which is the most recent version. However, when I Can't open Synology Drive Client stuck at "updating" I installed the Synology Drive Client on my PC yesterday. Hi, Yesterday I upgraded to DSM 7 on my DS218+ and the only thing that doesn't work is Cloud Sync. I have a firewall enabled on my Synology NAS, but made sure the correct ports for Synology Drive are allowed. Please check your network settings and try again". It's stuck to "Connecting". It seems the last update of Synology Drive on the NAS broke the connection with my MacOS client. Jan 22, 2023. NAS Apps. If I reboot and check sync in will go up to 900+ file and go down to 49 and stop. I am operating inside my LAN with sync on demand and pinning down the folder. Hello! I currently own a Synology NAS DiskStation DS1520+ and I have had it for a couple years. I closed and restarted the Drive Client and when reopening and selecting backup, I still have the 5 files stuck!! I connected a USB drive that had folders such as my MP3 collection. After the erase is done, the drive unlocks and is ready for use. I have it set to 10 concurrent connections, and it'll upload a few hundred at a time and then just come to a halt a minute or two later. me:6002 So far so good [the problem] The problem is that I can't use this domain with the Drive client (nor any client, for that matter): "Connection failed. Mine got stuck when using the IP address, which stopped working from my browser as well, but when I switched to using the QuickConnect address, everything went back to working like clockwork. It essentially drove me away from Synology over time. Turned off both Windows firewall and anti virus. Store ensuring that any changes made to files are automatically updated across all devices connected to the Synology NAS. I want the "master" to send files to the "slave" and not the other way around. It seems like only Synology Drive is causing issues. I've checked the server end and I'm wanting to setup Synology Drive for the first time. Refer to this article on how to set up port forwarding 1 and DDNS for Synology Drive. Launched a backup (10s of thousands of files). Connected Synology directly to my computer. Jun 20, 2024. I noticed about a month ago the NAS that has the Synology Drive ShareSync is no longer syncing with the and is only showing "Connecting". If I edit the connection settings, it cannot find my NAS anymore (I'm using a URL, not an internal IP to connect). On che client NAS I installed Drive ShareSync and I connected with the server NAS, using the administrator username and password and obviously the QuickConnect ID (the two NAS are phisically in different places, but in both of them I have a 1 GB fiber connection in download and about 200 MB in upload). This article describes how to solve Synology Drive Client stuck processing and gives alternatives to this software to help users transfer files easily. To quickly find your error message in this article, use the Ctrl + F keyboard shortcut. Report; Hello. In a hundreds time I went to the Synology Drive Client settings, went into the existing "Edit Connection", then followed all the steps. But as soon as I try to connect from another place, I'm having the same message You may need to open on the drive app on you pc [not the NAS) and select your backup task and go to settings or network and login again. I don't think it can be any My Drive Client was also SUDDENLY stuck in the constant "reconnecting" state for a while and nothing seemed to work. The issue I discovered comes up when I want to share a folder through Synology Drive. Synology Drive stuck on Mac OS Sonoma Michel Cote. The recipients are unable to load the folder. Particularly series of . fredbert. png, . Make sure you have set up port 6690 on your router for Synology Drive Client. I tried reinstalling the client and the server, disabled and enabled the quick connect, renewed the certificates, tried To test that Internet connectivity is working, try to download & install a package. The This may be a problem with synology servers. I haven't been able to find much on what a solid orange light means aside from some documents show that it means the drive is full. tga images. Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need. Make sure the transfer speed is not restricted by Traffic Control settings. Synology Drive Client, Stuck with IP address of NAS server, wont resolve dns name to new IP address H. I found out that the source NAS had an orphaned migration process so I needed to go to Task Scheduler to find the Migration Assistant Task Cleaner to run that to remove the orphaned process. my account is admin account and the other 4 accounts are user. There is no command the drive will respond to during this process, so it can't be cancelled. Help! Synology DSM Install stuck at 95% for over 2 hours . Comment. but let me check this way if it works then i will leave admin account for management If you connect to Synology Drive through QuickConnect, switch to a direct connection method, such as DDNS. I am having several issues with th Synology Drive, The problems as far as I know happen on the client side, on my windows computers. Then I noticed Synology Drive ShareSync is no longer in the Package Center. Run memory test on your Synology NAS. I recently started using it as a backup of files from my laptop, and I set up Synology Drive Client and everything is working fine- but it seems to keep sticking on the same 2 Make sure your network connection is stable and working normally. com" Reset unit. synology. 4, I have decided to re-install the Check your Network Settings (with link to What can I do when Synology Drive Client has trouble connecting to my Synology NAS? - Synology Knowledge Center ). Make sure your network connection is stable and working normally. Resolution. Farhaan Tariq Now, I have this issue with Synology Drive Client. I had to sign out & resign in again to change the connection address. T. My IP address might have been bumped by an internet outage, IDK I use Cloud Sync from months to sync with various Cloud Services: OneDrive, GoogleDrive, DropBox. I'm wanting to setup Synology Drive for the first time. So far it looks that Dropbox is the only client that works almost flawlessly in a multi-user environment. I have a DS1511+ that is not connecting to the network,connected a monitor through the VGA and the bios boots no problem but when try to boot the OS it got stuck on "booting the kernel" and it doesn't Pull the drives out and boot it without them. Since that was going to be a very large, and entirely local, operation, I experimented with setting the DiskStation's ethernet connection, under the TCP settings for IPv4, to use Jumbo Frames with the maximum MTU of 9000. I connect using IP and NOT QuickConnect. This is my third Synology NAS, and I am familiar with the installation processes. Mostly liked in NAS & SAN Please allow BackBlaze B2 in Hyper Backup I am trying to connect two NASs through ShareSync, having one nas as a "master" and one as "slave". Question about Synology Drive Dumb question: I moved my Synology DS1819+ to a new network, but now can't connect because the static IP I had previously configured is on a different subnet. Anyway, for some reason Cloud Sync keeps getting stuck with image sequences. F. All worked beautifully up to a week ago when I noticed that my files stopped syncing and that all links in the Cloud Sync panel hung with the message "You are now connecting to your public cloud". Check that the connection information (IP address/domain name/QuickConnect ID 1, username, and password) is correct. Reply. I used a Backup Task option to automatically copy selected folders from PC to my DS918+ encrypted Shared Folder. I backup some folders to OneDrive for Business and Backblaze. Used both Synology start disk and "find. the only reason i kept my account as admin was to configure and maintain DS920+, other than that most of the time i myself acting like a normal user. I can create a new share and call it music however it is empty, I'd be forced to copy or move the existing files to that share. Farhaan Tariq @farhaan. After rebooting your NAS, check the following: Storage pool & volume I upgraded to DSM 7. I have no problem accessing my environment with this domain : https://blablabla. It just sorta hangs there for them. Cloud Sync stuck syncing 1 file I would consider powering the NAS down, removing the drive and connecting it to a MAC or PC and running vendor diagnostics as a second check to see if the drive is truly failing. On the "master", I tried to set up the share by following the documentation. Check the status of your Synology NAS. If it is different, I have the latest Synology Drive Client-2. Mar 03, 2024. . 4-11112. 0. NAS Support. What can I do when Synology Drive Client has trouble connecting to my Synology NAS? Synology Drive Client not connecting to Synology NAS F. I have looked a DSM logs and Open up the Synology Drive client app, go to 'Backup Tasks -> Backup Settings -> Connection'. HTTPS active on Synology Drive app. Edit: if you sync the Cryptomator data to the Synology it will be encrypted, so perhaps a better solution would be to backup the data unencrypted from your desktop to the Synology. Why is this? I first set up SHR2 (two-drive parity/redundancy) and was ready to copy everything over from some machines on the local network. I’ve been uploading my iCloud Photos to Synology Photos via the iOS app for a few hours now, but it’s been stuck on uploading this particular video for ages. Connection between Other than the Drive connectivity failure, the NAS works fine. Oct 16, 2023 Connection is ethernet all the way (cat6) using SMB, which is configured to min v2 max v3 on the nas. Failed to connect to the Synology NAS. This really sucks as one of the reasons of our getting the synology was using Synology Drive to sync our files instead of paid DropBox. It went pretty well and pretty fast, until it got stuck on the 5 last files. Connecting via IP might throw a warning even if the SSL cert is valid It won't sync any files even if it connected to the DS1813+. Make sure Synology Drive Server is installed in DSM and working well. wbzxu ywqyhx atmp iidcgr ilfjs xerko glbfjt sznulwd wqngal yuvwf