Citimanager government travel card benefits contact number That's 1000 points away from a free flight to visit my family, and I don't have to deal with the bullshit/risk that comes with having a govt card. You may also need to Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Collect/Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 (Toll-Free) 757-853-2467 (Collect/Outside US) Email for DoD Travel helpdesk: dodtravelcard@citi. Please sign, complete card receipt verification, and set your PIN Government Travel Card Program Instructions: Use this form to request setup of a Centrally Billed Account. Step 2 Citibank® overnment Travel Card Program Instructions Sheet — Supplement to Cardholder Application IMPORTANT INFORMATION about opening a new Citi ® Department of Defense Travel Card account: To help the United States Government fight terrorism and money laundering, Federal law requires us to obtain, verify, and record information A Centrally Billed Account, or CBA, is a variation of the government travel charge card used for the Department's specific needs and may be the method of payment for expenses incident to official travel, to include local travel for travelers who do not possess an Individually Billed Account (IBA). The card will look like a regular Additionally, you can set up a PIN at any time within the CitiManager app, in CitiManager online (Citi Commercial Cards (citidirect. There are two main types of CBAs: Transportation and Unit Accounts. DoD Frequently Asked Questions Log in to Citi Commercial Cards to manage your business expenses and travel. You are accessing this computer system in order to service the U. Marketing Support : Citi marketing toolkits include customizable templates and content to educate program administrators and cardholders about the card Keep my account number, expiration date and contact information updated in DoD travel systems. Complete “Travel Card 101” training initially and refresher training every Citi Commercial Cards login. When you are finished, click on the Contact by Phone. Use for fuel, maintenance, and repair of Keep my account number, expiration date and contact information updated in DoD travel systems. Note: To sort the results by the Card Number, Username, Card Name, Status or Bill Type columns, click the column header name. Additionally, you can set up a PIN at any time within the CitiManager app, in CitiManager online (Citi Commercial Cards (citidirect. com from anywhere at any time. use. Agency Program Coordinators (APCs) are the primary points of contact for travel card information. The card_name is a high-end travel rewards card that offers impressive benefits for frequent travelers. We will send you an e-mail alert to the e-mail address provided above Complete this form when there is a need to open a new individually billed Citi Government Travel Card Keep my account number, expiration date and contact information updated in DoD travel systems. 3 (64 Your Citi Government Purchase Card makes procurement easier, while protecting against fraud, saving time and even reducing paperwork. The DoD policy is that the GTCC Public Law 105-264 for additional information regarding mandatory use of the travel card. ‎The CitiManager App for Citi Commercial Cards enables you to use your iPhone or iPad to access key account data on the go for your corporate card. Since 1812, Citi has been serving customers with innovative banking and financial solutions. Citibank Online provides a secure platform for managing your Citi account, paying bills, and accessing exclusive rewards. In order to self-register, a Registration ID and Registration Passcode are required. Use for official travel and travel-related expenses. 2. Sign on. r 251255z feb 19 maradmin 114/19 msgid/genadmin/cmc washington dc pr rff// subj/transition to a new government travel charge card (gtcc) provider// CitiManager Site User Guide | User Guide Overview recent transactions and your card contact information. m ET - 5:00 Make sure you are taking advantage of your card's travel benefits. Find out more Benefits. com or 1-800-508-8930 (TTY: We accept 711 or other Relay Service). For CitiManager Site Quick Start Guide — Cardholder | Navigation Overview Card Details Overview Description The Card Details screen provides a high-level summary of your card account information including the following: • Card Overview: Card name, number and status, hierarchy, employee ID, credit limit, total balance, cost center and default Travel Card The GSA SmartPay Travel Card, including IBA, CBA, and Tax Advantage by Citibank is intended for use by designated individuals for offcial Government travel and authorized travel-related expenses. Search for Disputes, Point of Contact, Statements, and Transactions Search for Point of Contact You can search for a Point of Contact to view contact information for your A/OPCs and Approvers. The card will look like a regular corporate Citibank card; however The Home screen acts as a dashboard and displays a high-level metric summary of total number of accounts, Non-cardholders, number of transactions, and total recent activity. Plastic Delivery • A: All government employees who will potentially travel. • It functions like a credit card, but you will manage it differently. Please proceed further to apply for a card. Questions? Contact Commercial Card Services Norfolk toll-free 1-866-670-6462 from the U. 20. CITI@ COMMERCIAL CARDS CitiManager 460/0 OUTSTANDING REQUESTS 23/50 CHAT WITH US Welcome, My Profile I Contact Help Desk I PROGRAM ADMIN Approver SHARON * CONTACT NUMBER 8315551212 * ZIP/POSTAL CODE You are accessing this computer system in order to service the U. Study with Quizlet and memorize flashcards containing terms like Which item is a benefit of using the travel card? A. Smarter payments for global travel buyers Technology is driven innovation in today’s dynamic payments environment. US Government is printed on the card; 2) Quasi-Generic: Plain silver plastic embossed with Government-assigned account number; 3) Non-POS (White): Cannot be used at the point-of-sale; 4) Generic: Plain silver plastic embossed with NON-Government-assigned We would like to show you a description here but the site won’t allow us. Exceptional dedicated customer service regarding the Government Purchase, Fleet and Travel Card programs at Citibank Responsibilities of Program Participants Transaction Dispute Office (TDO) A TDO may be established to assist an Agency/Organization and Citibank in tracking and resolving disputed transactions associated with the Government Purchase, Fleet and Travel Card programs. Please try again later. When you get ready to book travel, verify that your card is ready to accept charges without having to speak to a repre-sentative. Cardholders and administrators may view transaction and payment information. From the cardholder homepage, click the Card icon on the Otherwise, contact Citibank Customer Service Virtual Agent (at the number on the back of your travel card) to understand the reason for the decline and the corrective action (card needs If you have not already signed up for the CitiManager ® tool, please log on to www. For this reason, Citi has a global “Do Not Strand” policy to The Defense Travel Management Office's Government Travel Charge Card (GTCC) Program provides travelers with a safe, effective, convenient, and commercially available method to pay Citi Commercial Cards area, consult the Visa® Web site at www. please contact Citi Customer Service: 1-800-950-5114 Outside of the United States, As a Non-cardholder it’s possible to self-register for the CitiManager Site so you can manage your card program. US Government is printed on the card; 2) Quasi-Generic: Plain silver plastic embossed with Government-assigned account number; 3) Generic: Plain silver plastic embossed with NON Government-assigned account number. For more information on the CitiManager GSA Contact Numbers (for federal agencies, excluding Department of Defense) Cardholder Servicing: 1-800-790-7206 (Toll-free) 904-954-7850 (Outside US) Agency/Organization You have the opportunity to customize your PIN number by calling the 24-hour automated telephone system. Streamline administrative costs via data feeds into expense If you have not already signed up for the CitiManager ® tool, please log on to www. Enter the credit card number and security code (CVV) on your new To call back to a US number, from your Korean Cell, dial 1688-FREE. Travel Management: DOC Travel Bulletins Contact Us; Publications . US Government is printed on the card; 2) Quasi-Generic: Plain silver plastic embossed with Government-assigned account number; 3) Non-POS (White): Cannot be used at the point-of-sale; 4) Generic: Plain silver plastic embossed with NON-Government-assigned %PDF-1. The cardholder will establish a personal use. Contact the NRS through your preferred call channel detailed on NRS call numbers and links. • You are responsible for using the Citi Government Travel Card only for purchases that comply with these policies. If you have not already signed up for the CitiManager ® tool, please log on to www. Active accounts with cards that expire after 2015 will receive a chip-and-PIN enabled card between July and October 2015. Travel Card Training for Cardholders/Approving Officials. Section III: APC Contact Information*: Account Number — Enter only the last 6-digits of the account number to be moved. Click the Account Reinstatement link that displays on the right side of the screen. Click the Continue button. When contacting the help desk via email, you will automatically be given a trouble ticket In order to get a travel card you usually need to have some kind of travel planned in the future. Please see the Citibank Government Travel Card Cardholder Guide (www. Confirm receipt of the card by calling the toll-free number on the activation sticker on the face of the plastic (not the number on the back of card) or go online to the URL on the activation sticker. com)). CitiManager Site text displays in the selected language. 552a) and applicable agency regulations. Your Citi Government Travel Card makes it easy for CitiManager® Cardholder Quick Reference Guide How do I update my contact information? 1. com/login 2. Government Travel Card 101 (Version 2. name, country, Contact number, User Profile e-mail Address, and Confirm User Profile e-mail Address. mil (CONUS) or 904-954-7580 (OCONUS). Travel Card Program 1 Cardholders Benefit from: 2 Lost Luggage Insurance 3 Travel Accident Insurance 3 Account Statement 10 Cross-Border Transactions 12 CitiManager Online Tool 12 Paying Your Account 14 Resolving Transaction Disputes 15 Salary Offset 17 Suspension/Cancellation Government Card Account (Account Name) DoDIBA Cardholder expenses identified by the traveler in the split disbursement amount paid directly to the travel card vendor. An official website of the United States government Here’s how you know Official websites use . +48 22 690 19 81. Safe and easy access to the system; A possibility to authenticate transactions online using biometric data of a Corporate Card Holder and the CitiManager application (this authentication Upon review of your request our Customer Service team may need to contact you for any data that may be missing or incorrect in the original submission, please ensure. Payments, Statements, Aging of Balance and Card Contact Info sections. An account is considered active if it has been used at least one time Forms & Resources. transactions and your card contact information. Cardholders are responsible for using their Travel Card in accordance with policy, including the use of split disbursement and ensuring payment in full of their current and past due balances no later than the Citibank statement due About OFM. gov A . It's free of charge besides counting towards your korean minutes on your plan. Just saw my voucher for reimbursement for 4000$ travel expenses on my personal card were paid. Questions? Contact Commercial Card Services toll-free 1-800-200-7056 from the U. Indian Health Service (IHS) Travel Card: 301-443-1270 Lead FATA: 301-443-1270. Official government travel is defined as travel under official orders to file to receive the OTP by email or may select the cell or office phone number on file to receive the OTP, either by text message or direct phone call. Citi® Prestige® Card. • A government Welcome to the U. Our firm's Financial Services Register number 805574. 7 %âãÏÓ 383 0 obj > endobj 458 0 obj >/Filter/FlateDecode/ID[2068C4022D3F4FBE82F2FEC327504B99>]/Index[383 271]/Info 382 0 R/Length 188/Prev 1007602/Root expenses identified by the traveler in the split disbursement amount paid directly to the travel card vendor. I just got issued a new travel card though, wtf. embossed with NON-Government-assigned account number. N/A N/A N/A 7 Before booking your travel contact your Citimanager. The 24-hour CitiBusiness Online customer service telephone number is displayed, along with the telephone for TDD Access for the speech or hearing impaired. • You are ultimately responsible for all aspects of the card and all your travel matters. • You are responsible for keeping your account information, such as addresses and phone numbers, up to date. Citibank® Government Travel Card Program Instructions: (5 U. We have combined our vast experience in worldwide Travel Card Program 1 Cardholders Benefit from: 2 Lost Luggage Insurance 3 Travel Accident Insurance 3 Account Statement 10 Cross-Border Transactions 12 CitiManager Online Tool 12 Paying Your Account 14 Resolving Transaction Disputes 15 Salary Offset 17 Suspension/Cancellation Government Card Account (Account Name) DoDIBA Cardholder Travel Card Program 1 Cardholders Benefit from: 2 Lost Luggage Insurance 3 Travel Accident Insurance 3 Account Statement 10 Cross-Border Transactions 12 CitiManager Online Tool 12 Paying Your Account 14 Resolving Transaction Disputes 15 Salary Offset 17 Suspension/Cancellation Government Card Account (Account Name) DoDIBA Cardholder 1. Office of Financial Management Systems ; Office of Financial Reporting, Policy, Internal Controls, and Travel CitiManager ® User Guide: Click on Contact Information on the left side of the screen. • Your contact details are correctly updated in CitiManager. 9. For more information on lost luggage insurance click here ‎The CitiManager App for Citi Commercial Cards enables you to use your iPhone or iPad to access key account data on the go for your corporate card. To make a Pay by Phone you must have your routing number (9-digit ABA bank number) and a valid checking account number available. ROUTINE USES: This information will be used to assist Agency Program Coordinator, Air Force Banking, and the Defense Travel Management Office in updating cardholder's credit and cash limit temporarily with accomplishing official government travel An official website of the United States government. This consent allows us to use text messages, automated voice messages and automated dialing technology for informational and CitiManager web site and will not be mailed to you. Travel Charge Card Program. The Card Details screen displays the card overview including balance and payment history, links to recent and previous commercial travel management, travel policy and implementation, travel card program management, training, functional oversight of the Defense Travel System (DTS) and customer support. From there, follow the prompts to establish your account. You must take care to prevent your card and security information from being lost, stolen, or misused. Click “Ok” to confirm and activate your card. Customer Service > View Customer Service Phone Numbers For all CitiBusiness Online issues. An account is considered active if it has been used at least one time on the card; 2) Quasi-Generic: Plain blue plastic embossed with Government-assigned account : number; 3) Non-POS (White): Cannot be used at the point-of-sale; 4) Generic: Plain blue plastic . APC Guide March 2020 2 Chapter 2. Once the new card is activated, the old card is no longer usable. Quick Lock lets you instantly protect it without having to change your account number or go through the steps of ordering a new card. If calling from outsi. programs@gsa. Critical changes like limit change, email and contact number change, card status, card delivery indicator, cost centre and its details are processed real-time. The DTMO works with the service CPMs and Citi on establishing direction, setting policy and centrally managing the travel card program. reimbursement of Travel Card expenditures are the responsibility of the IBA Cardholder. Contact us at concierge@yourconciergecenter. We will send you an e Forms & Resources. The card will look like a regular corporate Citibank card; however Benefits of the Program; Business Lines; Master Contract; Logos and Designs; Refunds; The GSA SmartPay Program is the largest government charge card and commercial payment solutions program in the world. Virtual Account Numbers; shopping, dining, entertainment, and everyday needs. From the Helpdesk Verification Question drop-down list, select a They don’t have to pay/file voucher until after they return from travel They are not responsible for late fees or salary offset fees The account will not report to personal Credit Bureaus They can use Card for personal use - Card is not a Personal credit card it is a Government Travel Card Separated Military Cardholders believe that: Government Travel Card Program Instructions: Use this form to request setup of a Centrally Billed Account. From there, Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of your Corporate Card - Travel and Expenses (T&E) Capture corporate T&E spend on air and rail fares, hotels, restaurants and taxis. From the CitiManager Site side navigation bar, click the Cards icon. You can search for G/L Codes, Card Accounts, Statements and Transactions. Questions? Contact Citibank CBA Unit toll-free at 1-866-670-6462 from the US and Canada or, if dialing from Input existing Central Account number for new unit card setup or indicate “NEW” if a new Corporate Account is needed. C. The DOI Purchase Card Program is established to provide tools for simply and quickly procuring supplies and services under the micro-purchase threshold. Automated ard Status heck — Your card may be de-activated for use when you are not in official government travel status. ). Laws, Regulations, and Policy Governing the DoD Travel Card Program It is recommended that you become familiar with the laws and regulations upon which DoD GTCC Policies are founded: • Public Law 105-264 The Travel and Transportation Reform Act (TTRA) of 1998 Mandates use of the GTCC by U. Select a PIN by following the prompts in the Voice Response Unit (VRU). Its use ensures the travel card vendor will be paid promptly, preventing travel-related debt. Activating your renewal card before the receipt will deactivate your old card. They’re usually free of interest as long as you keep up with your bills, have a longer repayment time than other options, and — depending on your situation — could even allow for direct or split disbursement. The Card Details screen displays. com or 1-877-841-7185. com > Public Sector Solutions > GSA SmartPay Program Forms and Resources) for detailed information regarding Individually Billed Travel Card accounts. Click the Statements icon to select a monthly • CitiManager Site contact details • User preferences such as language, date and time format and currency • Card Overview: Card name, number and status, hierarchy, employee ID, credit limit, total balance, cost center and default Global Travel Insurance (for T&E Corporate and One Card cardholders only) As a cardholder, you will receive global travel accident and lost luggage insurance so you feel safe and secure wherever you travel with a Citi commercial card. html Document provides overview of CitiManager online capabilities for monitoring Key point of contact to assist with management of your DoD Travel Card. This system is "FOR OFFICIAL USE ONLY," and is subject to monitoring and recording to the extent permitted by law and/or regulation. You can only view two levels of contacts above your assigned hierarchy. URL: https://cardactivation. Cardholders can easily access and download their statements. For payments received without the 16-digit card number, it could take longer than 1 business day to post on your card. Company Number Applicant’s seven-digit billing site number (Company Number). Benefits of the Program; Business Lines; Master Contract; Logos and Designs; Refunds; The GSA SmartPay Program is the largest government charge card and commercial payment solutions program in the world. Use for fuel, maintenance, and repair of on the card; 2) Quasi-Generic: Plain blue plastic embossed with Government-assigned account : number; 3) Non-POS (White): Cannot be used at the point-of-sale; 4) Generic: Plain blue plastic . Confirm your e-mail address and/or mobile number under Contact Preferences. Overview; Agency Financial Reports; Debt Collections; Handbooks and Manuals; Payment Integrity . toll-free number: 1-800-200-7056. Management of Travel Cards Requires all federal agencies to establish internal controls for government charge card programs, ensure periodic internal control reviews are conducted, and penalties imposed for violations when circumstances warrant. 8. US Government is printed on the card; 2) Quasi-Generic: Plain blue plastic embossed with Government-assigned account number; 3) Non-POS (White): Cannot be used at the point-of-sale; 4) Generic: Plain blue plastic embossed with NON-Government-assigned account number. Cardholders benefit from: Worldwide acceptance. com Written correspondence, Remember, your APC is your first point of contact for travel card-related questions or issues. Step Action 1. Quasi-generic cards Quasi-generic cards are issued In order to get a travel card you usually need to have some kind of travel planned in the future. Account Number: — — — — Transaction Date: Reference Number: Transaction Amount: Posting Date: Dispute Amount: Daytime Phone: Fax Number: E-mail Address: Cardholder/PA/APC’s Signature: FAX TO: Toll Free Fax: 866-763-7946 International Fax: 605-357-2019 MAIL TO: Citibank Government Services • PO Box 6125 • Sioux Falls, SD 57117-6125 Log in to CitiDirect Commercial Portal for secure and convenient access to your commercial card account. We We are here to remind you that you can manage your Citi corporate card with the CitiManager App and CitiManager. Enhanced security measures include biometric authentication Please refer attached excel file which outlines the changes which are available for Cardholder and Program Administrator. citicommercialcards. CitiManager Site. S. You will also be able to create additional Non-cardholders if necessary. Customer Service number on back of your card 1 federal-government-benefits/dod. For more information on lost luggage insurance click here On-the go-access via the CitiManager App; User-managed customization and preferences Travel Agency Card by Citi. You must not disclose your card, account number, or security information to any third party except when necessary in connection with a charge or when reporting any suspected or actual loss, theft or misuse of the card, or security information. To activate their travel card upon receipt the mail. Company Number Applicant’s seven-digit billing site number (Company Number DEFENSE TRAVEL MANAGEMENT OFFICE March 2021 6 5. We will imprint the customer service toll-free and/or collect number on the back side of all cards. Travelers can use it to pay for both official and personal expenses The Government Travel Charge Card (GTCC) is mandated to be used by DoD personnel to pay for per Component guidance, permanent change of station (PCS) travel. Lol, in my agency I just refuse to get a travel card until they literally force me. From there, expenses identified by the traveler in the split disbursement amount paid directly to the travel card vendor. Travel Tips. Just call Citi Contact your customer service representative 24 hours a day, 7 days a week, 365 days a year, by calling the number on the back of your card or click here to look up contact information for your region. This website is designed to provide you, the Program Administrator with the resources you need to: Learn more about the State of Texas Purchase and Travel card programs; Obtain the training you need for effective card management Government Travel and the definition of authorized purchases as they relate to official Government Travel. For full details, please read the Visa Guide to Benefits. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Security number If your expense report is approved and paid, please check if the 16-digit card number was referenced in the payment. 11283101. Both are obtained from your Agency/Organization Program Coordinator (A/OPC). Customer Service Citi ® Online Support 1-800-347-4934 Outside to of United States, Call Citi collect at: 605-335-2222 (For TTY: Use 711 or other Relay Service) 24 hours a day, 7 days a week Please contact CitiService Advisors. By leveraging Citi Virtual Cards clients can gain financial benefits, process improvements and greater Citi provides a variety of training opportunities, covering both high-level capability overviews as well as in-depth technology classes, for Government Travel Card Agency Program Coordinators (APCs). It'll prompt you to enter a US number 1-×××-×××-××××# It'll use a switching service and connect you to the US number. Explore the page to check out our digital assets for a refresher on why managing your Citi corporate card is easier than ever. There are minimum credit score requirements to get a government Travel Card: 301-443-0201 Travel Payment: 301-443-3011 Lead FATA: 301-443-0201 Budget Lead: 301-443-0884. Please contact the State of Texas Client Account Management Team: Security. 03) 4. benefits: to the cardholder when compared to the use of personal credit cards or other forms of payment, to include DEFENSE TRAVEL MANAGEMENT OFFICE March 2021 6 5. Additional benefits of CitiManager. Pretty sure I saw my ETS date correctly when I left and I'm not IRR. Explore below all the travel benefits you have with your card, as well as benefits you can add or purchase. Contact Number: Service Hours: Credit card counseling and incident reporting: 82-2-2004-1004: 09:00~18:00 (Business days only) Incident reporting 24hrs/365days: CAT-i Pro menu and Security Programs: 82-2-3704-7711: 24 hrs a day/365 days a year (But, part of services are not available outside business hours) 1. mohammad@citi For more about the benefits and features of the Citi commercial card program for State of Texas, click here. com. ” Note: The CitiManager Site will send an e-mail confirming the registration and Remember, you can activate your Government card 24/7 by visiting cardactivation. • The CVV security code from the back of your credit card. N/A N/A N/A 7 Before booking your travel contact your CitiManager instead of waiting on a paper statement to arrive in the mail. Valid “non-cardable” travel related expenses are those that cannot be charged on the travel card. Contact Number and User Profile E-mail Address fields and update if necessary. Office of Inspector General (OIG) Travel Study with Quizlet and memorize flashcards containing terms like Which item is a benefit of using the travel card? A. CitiManager. Benefits of the GTCC Program include but are not limited to the following: A. Specify the complete hierarchy level number that pertains to your organization. Overview; Deputy CFO and Director for Financial Management; Organizational Chart; Offices. Enter username and password. In the credit card industry, Citi has set the standard for the world. Citiban ® overnment Travel Card Program 8506 Instructions: Agency Program Coordinators (APCs) should use this form to transfer one or more cardholder accounts into a hierarchy within their span of control. You can also view your pin at anytime within the CitiManager app or in CitiManager online (Citi Commercial Cards (citidirect. To ensure uninterrupted access, please update your mobile phone/office number on file in CitiManager as soon as possible. The Department of the Interior (DOI) Charge Card Program consists of the Purchase, Travel and Fleet Card Programs. For assistance eith ETS please contact the USCG Travel Assist Team 866-800-USCG or Email: HQS-SMB-CG-1332-TravelManagementOffice@USCG. If your card has been lost or stolen contact us as soon as possible on 13 24 84 or +61 2 8225 0615 if calling from overseas. Overview; FEEDBACK . com)), or by calling Citi at 800-790-7206. The Citi Government Purchase Card is accepted at over 27 million merchant locations and 1,500,000 ATM locations worldwide. With perks like an annual travel credit, the ability to earn rewards across major spending categories, and access to luxury services, this card provides excellent value—especially when the annual fee is waived for Com u00bb whos domain citimanager. A pin must be embedded within the card. New and improved CitiManager login page. There is no fee to make a payment by phone. Benefits of Using the GTCC . B. The cost of the call depends on your local service provider. gov. If you do not have the card number, you can hit # each time the systems asks you to enter If your expense report is approved and paid, please check if the 16-digit card number was referenced in the payment. Once set it is available for immediate use. and Canada or, if dialing from international locations, call 757-852-9076. Cardholders are responsible for ensuring that only authorized transactions are made with the card. 3. Citi, Citi and Arc Design and CitiManager are registered service marks of Citigroup Inc. We would like to show you a description here but the site won’t allow us. Within the app you can view your statement information, balances, available credit, and more. Outside the U. Otherwise, contact Citibank Customer Service Virtual Agent (at the number on the back of your travel card) to understand the reason for the decline and the corrective action (card needs receipt verified, card needs to be activated, etc. Complete “Travel Card 101” training initially and refresher training every Citibank® Government Travel Card Program Instructions: (5 U. CitiManager provides several guides and access to learning and development opportunities within the Electronic Access System. . CitiManager web site and will not be mailed to you. Plastic Delivery US Government is printed on the card; 2) Quasi-Generic: Plain blue plastic embossed with Government-assigned account number; 3) Non-POS (White): Cannot be used at the point-of-sale; 4) Generic: Plain blue plastic embossed with NON-Government-assigned account number. Account Number or SSN (required) — Enter ‎The CitiManager App for Citi Commercial Cards enables you to use your iPhone or iPad to access key account data on the go for your corporate card. Travelers can use it to pay for both official and personal expenses The Home screen acts as a dashboard and displays a high-level metric summary of total number of accounts, Non-cardholders, number of transactions, and total recent activity. National Institutes of Health (NIH) Travel Card: 301-435-3023 Travel Payment: 301-451-0004 Lead FATA: 301-451-0004. Once you have tentative plans to travel for work, contact your agencies travel specialist to inquire about getting your travel card. IAW Government Travel Charge Card Regulations: Authorized by DoDI 5154. Click the Statements icon to select a monthly statement to • Your credit card number. They will initiate the processes on your behalf. TDD: 1-800-855-2880 For general information, visit www. If necessary, scroll down until Mobile Phone Number displays on the screen. Citibank UK Limited is a company limited by shares registered in England and Wales with registered address at Citigroup Centre, Canada Square, Canary Wharf, London E14 5LB, Companies House Registration No. From the Helpdesk Verification Question drop-down list, select a Citibank Online provides a secure platform for managing your Citi account, paying bills, and accessing exclusive rewards. Citibank will use the GSA-specified standard (Government artwork) card with embossing of the account number, expiration date and a 24-character alphanumeric field for Agency/Organization use. file a claim, call toll free 1-800-586-8458. Through our global and proprietary commercial card issuance footprint, we can support your organization to manage and automate business expenses across all regions of the globe Citi provides industry-leading transaction data and reporting capabilities, and integrate seamlessly with client systems such as expense management, procure-to-pay, and Customer Service number on back of your card 1 federal-government-benefits/dod. Index Welcome 1 Cardholders Benefit 1 Lost Luggage Insurance 2 Travel Accident Insurance toll-free number: 1-800-200-7056. We have combined our vast experience in worldwide 3 CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for all CitiManager Site functions available to Cardholders. This course will cover basic Citibank Reporting - including scheduling reports and report editing. Exceptional dedicated customer service file to receive the OTP by email or may select the cell or office phone number on file to receive the OTP, either by text message or direct phone call. Quasi-generic cards Quasi-generic cards are issued from non-Government Citibank credit card stock utilizing the account numbering structure for the Government program. citi. 10. Online Travel Card Application Instructions . TRAVEL . We will imprint the customer service toll-free and service numbers on the back side of all cards. We are dedicated to providing a range of resources to help effectively manage your Citi Commercial Card program. Screen captures in this guide contain dummy data for personal information and it is used for illustrative purposes only. 1. If your expense report is approved and paid, please check if the 16-digit card number was referenced in the payment. We will also cover card management functions, including card activation/deactivation, opening and closing accounts, account transfers, credit and cash limit maintenance and a host of other functions. Login to citimanager. 1940731 01/20 1 of 11 Central/CBA Travel Account Setup Form Citibank® Government Travel Card Program For Citibank Use Only CO # Routing & Sign-off Client Input existing Central Account number for new unit card setup or indicate “NEW” if a new Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. 3 Treasury and Trade Solutions Screen Step/Action Update User Details Screen 7. Cash Withdrawals Travelers should limit the use of their card at ATMs to obtain cash and only do so when needed to pay for “non-cardable” travel related expenses. Note: If you have more than one card account, click the account number drop-down arrow in the Card Information header to toggle between accounts. In addition to the card benefits provided by Citi, Visa provides card benefits such as Car Rental Insurance and Travel and Emergency Assistance. Register as a Non-cardholder Verify the information in the Zip/Postal Code, Contact Number and User Profile E-mail Address fields and update if necessary. We will send you an e Citibank will use the GSA-specified standard (Government artwork) card with embossing of the account number, expiration date and a 24-character alphanumeric field for Agency/Organization use. Or, you may call 1-800-CITI- will need a Personal Identification Number (PIN). Reinstate Account Initiation . There are many benefits when customers use GSA SmartPay payment solutions, Congress mandated that federal employees use the government travel charge card/account for all payments of expenses related to official government travel with some exceptions. Wednesday, January 15, 2025: 8:00 a. Government Charge Card Abuse Prevention Act of 2012 SEC 3. For more information on your Citi Department of Defense Travel Card, please read What to do Before, During and After travel Conveniently update your name, postal and email addresses or phone number by selecting the "My Profile" tab on the on-line CitiManager tool. Requirement for Use Unless otherwise exempt (see section 0406), all DoD personnel (military or civilian) are required to use the travel card for all authorized expenses relating to official government travel. Notify the travel card vendor and my APC immediately if my GTCC is lost, stolen or compromised. Company Number Applicant’s seven-digit billing site number (Company Number Study with Quizlet and memorize flashcards containing terms like Which item is a benefit of using the travel card?, Which statement about an individually billed account (IBA) is true?, Which situation will most likely result in an individual being issued a restricted travel card? and more. Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, To access your Citi GTCC, call Citi Customer Service or log in to CitiManager for quick access to balance and payment information, replace lost or stolen cards, set up a PIN, Just call Citi customer service number on the back of your card and follow the prompts. From the Card Number column, click the link for the card account you wish to view. gov website belongs to an official government organization in the United States. If additional The Department of Defense (DoD) Government Travel Charge Card (GTCC) Regulations are authorized by the DoDI 5154. Citi Customer Service | Traveler Line | 1-800-200-7056 or 1-757-852-9076 (toll-free) Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. To view the global travel accident insurance, click here. We apologize for any inconvenience. From the Helpdesk Verification Question drop-down list questions about your disputes, please contact Customer Service using the number on the back of your card. com, U. It takes approximately 1 business day for the payment to be posted on your card. com Customer CitiManager Transaction Management User Guide | 2. CITI@ COMMERCIAL CARDS CitiManager 460/0 OUTSTANDING REQUESTS 23/50 CHAT WITH US Welcome, My Profile I Contact Help Desk I PROGRAM ADMIN Approver SHARON * CONTACT NUMBER 8315551212 * ZIP/POSTAL CODE [XXXXX-XXXX] Contact Commercial Card Services Norfolk toll-free 1-866-670-6462 from This action will allow future hierarchy transfers to be completed by APCs via www. Plastic Type Card type selection: 1) Government Standard: GSA-designed standard card. citimanager. We have combined our vast experience in worldwide r 091000z oct 24 maradmin 478/24 msgid/genadmin/cmc washington dc pr// subj/issuance of the government travel charge card (gtcc) to entry level marines// Citimanager. to contact the Travel Program, call 888-472-5585 or email travel. , call collect at 757 Customer Service Citi ® Online Support 1-800-347-4934 Outside of the United States, Call Citi collect at: 605-335-2222 (TTY: We accept 711 or other Relay Service) 24 hours a day, 7 days a week Credit card benefits Complimentary travel insurance Complimentary mobile phone insurance Priority Pass TM Citi PayAll. The cardholder will establish a personal Welcome to Citi ® Commercial Cards! As a Commercial Card leader and innovator for 20 years, we are proud to serve as your GSA SmartPay ® 3 provider. Use of the GTCC provides several . Cardholders are responsible for ensuring that only authorized transactions are Citibank Commercial Charge Card Program: Features & Benefits; 946-M2 Contract; How to Participate Any state agencies or eligible Texas Smartbuy Members entities that wish to participate in the State of Texas Commercial Charge Card Program will need to contact Citibank directly. mohammad@citi Select “Yes” if you have received your card. Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. Select the Technical Support option when you call. disruptions or changes in your travel plans. Purchase Card Training for Cardholders/Approving Officials. US Government is printed on the card; 2) Quasi-Generic: Plain blue plastic embossed with Government-assigned account number; 3) Generic: Plain blue plastic embossed with NON Government-assigned account number. 12. C. Set Up Alerts. visa. We have combined our vast experience in worldwide Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. com/login CitiManager Mobile App Customer Service number on back of your card BEFORE YOU TRAVEL 1 Ensure your card account is open/active. CitiManager Site User Guide | Getting Started in CitiManager Apply for New Card Using an Invitation Passcode Key Concepts Before you can apply for a new card, an Invitation Passcode and the inviter’s e-mail address are required. Ensure your card has been activated by completing the ‘Card Receipt Verification’ process and that you have established and know your PIN. • If you have a message from our Customer Service team regarding a Credit Balance Refund you submitted, Citibank Online offers convenient travel services, including bookings and exclusive benefits for Citi cardholders. Government Travel Cards have a number of advantages compared to regular credit cards. Transactions are denied if the JTR does not allow reimbursement for the attempted purchase. You are authorized to use this System for approved business purposes only. com/login and click on the 'Self registration for Cardholders' link. garding this po. The Citi ® Commercial Card enables you to carry out approved organization spend with confidence and security, all underpinned by unrivalled card acceptance. If you require technical assistance with your CitiManager account, please contact the CitiManager helpdesk at CCJAXL1HelpDesk@citi. General Services Administration Federal Government commercial cards program. Quasi-generic cards Quasi-generic cards are issued the number of cards that have not been activated. Find out more 11 votes, 20 comments. Fleet Card Training for Cardholders/Approving Officials. If your card is declined during travel you may receive an alert (if subscribed). you will receive global travel accident and lost luggage insurance so you feel safe and secure wherever you travel with a Citi ® Commercial Card. Please call: 1-800-200-7056. Coast Guard Government Travel Charge Card (GTCC) Site. Enter the credit card number and security code (CVV) on your new Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. In addition to the card benefits provided by Citi, Visa and Mastercard provide card benefits such as Car Rental Insurance and Travel and Emergency I am a MyTravel Travel Manager and I need to retrieve MyTravel data [PDF, 7 pages] (MyTravel users should contact their Travel Manager to retrieve trip or expense information) Government Travel Charge Card Support Options. This article provides instructions for Government Travel Charge Card, or GTCC, cardholders in reducing travel card payment delinquencies. The purchase card is a centrally billed, government charge card used to pay for goods and services in Global Travel Insurance (for T&E Corporate and One Card cardholders only) As a cardholder, you will receive global travel accident and lost luggage insurance so you feel safe and secure wherever you travel with a Citi commercial card. To signon citidirect select name from the starting this month all defense department government travel charge card holders will start the transition chip and personal identification number travel cards. citi. Federal Government Services, Reference) for detailed information regarding Individually Billed Per the DoD Travel Card Reg: 0405 USE OF THE TRAVEL CARD 040501. Citibank® Government Travel Card Program Instructions: Citibank or our service providers may contact you at that number about your Commercial Card account. Travel Card The GSA SmartPay Travel Card, including IBA, CBA, and Tax Advantage by Citibank is intended for use by designated individuals for offcial Government travel and authorized travel-related expenses. 3 CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for all CitiManager Site functions available to Cardholders. com Customer 11 votes, 20 comments. • Improper use of the travel card can result in card cancellation, either by the BIA or by CitiBank. the number of cards that have not been activated. Government Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. Contact Info; User Content; Identifiers; Phone Number +1 8009505114 Email faraz. Fleet. To help ensure that all APCs will benefit, training classes are designed for all skill levels, from beginner to the most advanced. Travel Card Cardholder Guide Citi Commercial Cards 91126 05/16/11 1:21 PM Page 1. Increases data Citibank® overnment Travel Card Program 855 Section II: Change Cash Access or Spending Limit Information — to be completed by APC A Account Number To be completed by APC Account Hierarchy To be completed by APC. The card will look like a regular corporate or consumer Citibank card; however We're sorry, the system is currently unavailable. The amount of any ATM withdrawals and any miscellaneous travel card charges, to include, but not limited to meals charged to the travel card, must also be includedin their split disbursement amount paid directly to the travel card vendor. Update my contact information with the travel card vendor when necessary. Citi ® recognizes the unique and detailed program requirements of GSA SmartPay ® 3 Federal Agencies. GSA SmartPay ® 3 Government Card Benefits . A pop-up message displays stating, “Your user ID has been created successfully. Your Citi Government Purchase Card makes procurement easier, while protecting against fraud, saving time and even reducing paperwork. Citibank® overnment Travel Card Program Instructions Sheet — Supplement to Cardholder Application IMPORTANT INFORMATION about opening a new Citi ® Department of Defense Travel Card account: To help the United States Government fight terrorism and money laundering, Federal law requires us to obtain, verify, and record information Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. It buys you peace-of-mind and time to find your card. Search for Point of Contact You can search for a Point of Contact to view contact information for your A/OPCs and Approvers. 13. HL1 HL2 HL3 HL4 HL5 HL6 HL7 B Cash Access Citibank or our service providers may contact you at that number about your Commercial Card account. If you have any travel card management and unparalleled technological expertise to develop a flexible and convenient purchasing and payment tool. Note: If you receive the pop-up and do not receive your card in 10-15 Days, please contact our customer service. US Government is printed on the card; 2) Quasi-Generic: Plain silver plastic embossed with Government-assigned account number; 3) Non-POS (White): Cannot be used at the point-of-sale; 4) Generic: Plain silver plastic embossed with NON-Government-assigned Benefits of the Program; Business Lines; Master Contract; Logos and Designs; Refunds; The GSA SmartPay Program is the largest government charge card and commercial payment solutions program in the world. To customize your PIN, please call the customer service CitiManager offers tools to help APCs better manage the GTCC program, including: Manage Users: View card accounts, view and download statements, and perform account Government Travel Card makes it easy for you to purchase travel and travel-related services, reduces the need to carry cash and assists you with record keeping. Customer Service Citi ® Online Support 1-800-347-4934 Outside of the United States, Call Citi collect at: 605-335-2222 (TTY: We accept 711 or other Relay Service) 24 hours a day, 7 days a week PURPOSE: To request a credit increase on the traveler's Government Travel Charge Card (GTCC). Select "Manage Alerts" from the quick links section on the online CitiManager portal to add, delete, modify and enroll in Citi’s globally available alerts. Complete “Travel Card 101” training initially and refresher training every Travel Card The Government Travel Card by Citibank is intended for use by designated individuals for official Government travel and authorized travel-related expenses. There are minimum credit score requirements to get a government Card Security Controls and Restrictions: Citi’s flexible card solutions give program administrators many options for controlling card use according to their entity’s business requirements. Add/Verify your number in the Mobile Phone Number field. Close. , call collect at 757-852-9076. 5 CitiManager Site User Guide | User Guide Overview recent transactions and your card contact information. This consent CitiManager web site and will not be mailed to you. 31, Volume 4. wjpv wuwxti qqi hwap czoby tibndnrpy tiaosq zlkdwu xuxrpmv lebdvrh