Government travel card customer service. Government Vacation Rewards Associated Phone Numbers.

Government travel card customer service Travel Management Companies (TMCs, or Commercial Travel Offices/CTOs as they're referred to in the Defense Travel System) arrange official travel on behalf of military and civilian travelers in accordance with DoD Instruction 5154. 6 million ATMs worldwide. 3 and 3. Our Customer Service Center is committed to satisfying the needs of all Citi Government Travel Cardholders. Outside the U. com Customer Service Virtual Agent: 1-800-200-7056 From Outside the U. We have combined our vast experience in worldwide ‘Card Receipt Verification’ process and establishing your PIN. policy and implementation, travel card program management, training, functional oversight of the Defense Travel System (DTS) and customer support. Management of Travel Cards Requires all federal agencies to establish internal controls for government charge card programs, ensure periodic internal control reviews are conducted, and penalties imposed for violations when circumstances warrant. Helpful Links. citi. The program, however, is managed through your active duty unit of assignment's GTC Program Manager. S. *** 3-2. Citi Commercial Cards Citibank ® Government Purchase or Travel Card Maintenance Form CB2 o vernment Purchase or Travel Card Maintenance page 1 of 3 1352467 08/15 *With revisions, a new card will automatically be sent. If you believe your card has been lost or stolen, inform your A/OPC and supervisor immediately. Purchase Card U. citi. Use of the travel card is mandated by the Travel and Transportation Reform Act of 1998 [PDF, 9 pages]. We have combined our vast experience in worldwide Travel Policy Compliance DoD Instruction 5154. Login to TraX and click Travel Assistance to create a help ticket or check the status of an existing ticket. The Office of the Chief Financial Officer (OCFO), Financial Planning and Policy, Fiscal Policy Division, Travel Section, along with representatives from agencies across USDA, is responsible for establishing and implementing travel policy and procedures as well as managing the USDA travel charge card program. 4 of the SP3 Master Contract contains specific requirements) – Increased customer service demands (e. You are accessing this computer system in order to service the U. URL: https://cardactivation. Department 790428 Earth The Citi Government Travel Card is accepted at 27 million merchant locations and 1,500,000 ATMs worldwide. , simply call us toll-free at 1-800-200-7056, 24 hours a day, seven days a week, every Travel Card Program Official Department of Defense travel has just Citi Customer Service Center toll-free number: 1-800-200-7056. Since 1812, Citi has been serving customers with innovative banking and financial solutions. Please enter your information to log in. Per Diem. Louis, MO 63179-0428. Travel Card U. If selected, you must also complete Section 2. This service will enable all program participants to obtain information and Emergency account setup and 24 hour card delivery (Sections 3. -based dedicated card call centers. If outside the U. For any questions, contact that person or your Unit Reserve Coordinator. , simply call us toll- free at 1-800-790-7206, Sep 18, 2024 · Travel managers should ensure that all of their travelers use their government-issued travel charge card/account for all purchases of travel-related services or products such as rental cars, hotel rooms, and telephone or Internet service. For more information on the DTMO or to GOVERNMENT TRAVEL CHARGE CARD ALTERNATE CREDIT WORTHINESS Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. com. expenses identified by the traveler in the split disbursement amount paid directly to the travel card vendor. Inside the U. mil, PDF, 11 pages]. General Services Administration (GSA), CI Travel actively supports GSA's travel policies through a continuous quest for techniques and technologies that will maximize the efficiency of federal agency travel in both hard and soft dollars as well as the experience of its Sep 27, 2023 · Citibank Government Travel Charge Card customer service will remain open to support cardholders and APCs and their online CitiManager [citidirect. We have combined our vast experience in worldwide Dec 10, 2024 · Featuring the best practices in industry and plug-and-play components, Defense Travel System streamlines the entire process involved in global Department of Defense (DoD) travel. , simply call us toll- free at 1-800-790-7206, Sep 5, 2024 · DOE federal travelers approved to travel for official purposes must make travel reservations through the Department of Energy E-Gov Travel Service 2 (eTS2). General Services Administration Federal Government commercial cards program. Therefore, no expectation of privacy is to be assumed. She is asked to verify the credit card information that is listed in the system. , simply call us toll-free at 1-800-200-7056, 24 hours a day, seven days a week, every Address. Ensure your card is ready for use when you are ready to travel. N/A N/A √ 2 Register your card on 4 days ago · Contact our National Customer Service Center for support. 3. Provides full-value-primary loss coverage (up to $50,000) and secondary personal effects coverage for rental vehicles for up to 31 consecutive days. 2 to The Postal Service™ will not reimburse for any interest incurred as a result of using a personal credit card for official travel. Government Vacation Rewards Associated Phone Numbers. Archived Meal Rates Mileage Rates 1 day ago · Welcome to Access Online. Upon completion of NPPSC Form 1300/1 and the PCS Travel Entitlements 3-2 Government Travel Card System. Remember, the TAC cannot make, change, or ticket reservations. com Customer Service Virtual Agent: 1-800-200-7056 From Outside The MasterCard Government Travel Card helps you to insure and protect your employees and maintains the highest level of customer service. Government Charge Card Abuse Prevention Act of 2012 SEC 3. If your agency elects to have the charge card sent directly to you (for example, an individually billed travel card), then you will receive the card at the address on file. You can contact the appropriate Customer Service representative by calling the number on the back of your card or by visiting the Citi website Contact Customer Service page. 24/7 customer service assistance) – Temporarily lifting creditworthiness assessments for travel cards in accordance with OMB Circular A-123, Appendix B Travel Management Company Assistance. TDD: 1-800-855-2880 For general information, visit Aug 29, 2024 · (Image Source: Pixabay. 3-2. Supervisor - approves and forwards employee travel card application, signed DHS travel card agreement form, and training certificate to the OPC. The A/OPC can arrange for a replacement card account and can even request expedited processing and delivery of the new card to an alternate address. Our Customer Service Center is committed to satisfying the needs of all Citi DoD Travel Cardholders. Overnight Remittance Payment Corporate Payment Systems 3180 Rider Trail S. Looking for more information on GSA SmartPay? Please visit the GSA SmartPay program website. 1 What It Is [Revise the first sentence in the second paragraph of 3-2. Fleet Card PO Box 790428 St. , call collect According to Public Law 112-194 (Government Charge Card Abuse Prevention Act of 2012) [PDF, 7 pages]: “Each executive agency has policies to ensure its contractual arrangement with each travel charge card issuing contractor contains a requirement that the credit- worthiness of an individual be evaluated before the individual is issued a Abigail has just received a deployment notice and contacts the TMS to schedule her trip. DOD GTCC Regulations; GTCC mandatory use policy memo Welcome to the U. The Citi Government Travel Card is accepted at 45 million merchant locations and 2. After three entries of #, you will get a CITI Customer Service Representative. This site includes the Government Travel Card (individual and centrally billed accounts) programs. One of an elite group of Government Travel Management Companies certified by the U. If you do not have the card number, you can enter # each time the system prompts you for the account number. GTCC Regulations state that the card will be used by all DoD personnel (military or civilian) to pay for all costs related to official government travel, including meals. The amount of any ATM withdrawals and any miscellaneous travel card charges, to include, but not limited to meals charged to the travel card, must also be includedin their split disbursement amount paid directly to the travel card vendor. The Citi Government Travel Card is accepted at 27 million merchant locations and 1,500,000 ATMs worldwide. Official travel for the Department of Defense just became easier with the Citi Department of Defense Travel Card. ***Important News!!!*** NEW E-GOV TRAVEL SYSTEM (ETS) REPLACES TPAX FOR TDY TRAVEL - ALCOAST 361/21 GSA Contact Numbers (for federal agencies, excluding Department of Defense) Cardholder Servicing: 1-800-790-7206 (Toll-free). At times you may recieve calls from Government Vacation Rewards team members in relation to your travel, inquiries or membership. Mar 17, 2022 · Everything you need to know about government travel charge card and some savvy tips on how to use (and how NOT to use) it. 31, Vol. cards. Call 1-888-HELP1GO (1-888-435-7146) for 24-hour travel assistance. Ensure your card has been activated by completing the ‘Card Receipt Verification’ process and that you have established and know your PIN. When you are preparing to use your new card, please read What To Do When I First Receive My New Card . Additionally, when you book through the Citi Travel portal using ThankYou ® rewards cards, you can earn ThankYou ® points on your travel spending The PCS Government Travel Charge Card (GTCC) provides travelers an effective, convenient, and commercially available method to pay for expenses related to PCS travel. The travel card is intended for official travel-related use only and should not be used for personal purchases. Customer Service provides support for a wide range of services including: Lost/Stolen card reports The Citi DoD Travel Card is accepted at greater than 35 million locations worldwide. Travel charges in excess of the government rate, incurred due to the use of a personal credit card, will only be reimbursed up to the government rate. Misuse of the Government travel card, either by failure to pay Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. , call collect at 757-852-9076. ADTRAV Travel Management is one of the Department of Energy’s Travel Management Centers, providing a full range of travel agent services including, but not limited to, arranging and The Citi DoD Travel Card is accepted at greater than 35 million locations worldwide. Alternatively, you can contact the bank at the customer service number at 1 (800) 790-7206, 24/7. We’ll help you find the answers you’re looking for, whether you’re an agency customer seeking support on an existing order, an industry vendor seeking to explore opportunities for your business, or someone trying to learn more about how we help government agencies purchase goods and services. Law and may result in criminal or Customer Service number on back of your card BEFORE YOU TRAVEL 1 Ensure your card account is open/active. In addition to the standard features government travelers have come to expect, the new travel platform, ETSNext, will provide a customer service representatives 24 hours a day, 7 days a week, every day of the year through the Citibank Customer Service Center at 1-800-790-7206 in the U. CITI Customer Service can be reached at 800-790-7206 (CONUS) or 904-954-7850 (OCONUS). g. 904-954-7850 (Outside US). Where do I get help? For questions and issues that involve your CITI Bank account, call the travel card bank directly at 800-790-7206 (INCONUS) or 904-954-7850 (OCONUS) for questions or to report a lost/stolen card. Learn who can participate and how it works. An elite agency that delivers results. com] will remain available. 2 [whs. Fleet Card Voyager Network PO Box 13050 Overland Park, KS 66282-3050. Jul 25, 2024 · Per diem rates look-up Allowances for lodging, meal and incidental costs while on official government travel. , simply call us toll-free at 1-800-790-7206, 24 hours Citi Customer Service Center toll-free number: 1-800-200-7056. These benefits include: MasterRental ® Insurance Coverage. Bank PO Box 790428 St. com) How do I check my government travel card balance? To access your Citi GTCC, call Citi Customer Service or log in to CitiManager for quick access to balance and payment information, replace lost or stolen cards, set up a PIN, check application status, or set up alerts. comhome. 3 customer service representatives 24 hours a day, 7 days a week, every day of the year through the Citibank Customer Service Center at 1-800-790-7206 in the U. Together, they manage GSA SmartPay, the largest government charge card program in the world. USDA Travel Charge Card Program. Contact Your TMC Dec 6, 2024 · Rideshare/Ride-Hail is GSA’s new governmentwide solution that modernizes travel. Agency/Organization Program Coordinator (A/OPC) Servicing: This is a U. : 1-757-852-9076 Information above appears on the back of your card. , call collect at 1-904-954-7850. Mileage reimbursement rates Reimbursement rates for the use of your own vehicle while on official government travel. Coast Guard Government Travel Charge Card (GTCC) Site. We have combined our vast experience in worldwide Agency Program Coordinators, or APCs, manage day-to-day operations of the travel card program for an organization and serve as the primary liaisons between the travel cardholder and the Government Travel Charge Card (GTCC) vendor. 1 to read as follows:] ***In addition, bargaining unit employees who have individually billed travel cards must use the ATM feature of their card to obtain travel advances. Citibank Customer Service: 1-800-200 Citi Travel is a travel booking portal that gives eligible Citi card members access to book flights, hotels, rental cars, and attractions at competitive prices, along with 24/7 customer support. The DTMO works with the service CPMs and Citi on establishing direction, setting policy and centrally managing the travel card program. citidirect. " Unauthorized access is a violation of U. In the credit card industry, Citi has set the standard for the world. This service will enable all program participants to obtain information and Dec 9, 2024 · Government Travel Card use is mandatory for official travel expenses. Exceptional dedicated customer services, wherever you are. This system is "FOR OFFICIAL USE ONLY," and is subject to monitoring and recording to the extent permitted by law and/or regulation. Personal use of the travel card or use of the travel card to pay for Cardholder Customer Service Domestic and international cardholders may seek live help from our Customer Service at two U. Below are some of these phone numbers. General Services Administration (GSA) has awarded a 15-year contract to IBM to provide a travel and expense (T&E) technology-managed service for the next generation of the E-Gov Travel Service. Or, your agency may elect to have the card mailed to the government offices for dissemination by an Agency/Organization Program Coordinator (A/OPC) or other government employee. Phone Numbers: 8339120165; 8339120166; 8339120167; 8339120169; 8339120170; 8339563183; 8666915109; 8668867452 Nov 27, 2024 · WASHINGTON – The U. Citi's Corporate Card Customer Service is on hand to help 24 hours a day, 7 days a week throughout the year. Numbers in parentheses correspond to numbers on guide sheet on page 3. Travel cards will remain operational to the extent accounts remain in good standing (no delinquent balance owed). Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of your application, or set up alerts. Per Diem Rate Lookup Meal Rates. OPC - Must establish and issue component initial and bi-annual refresher training, job aids, and guidance for implementation of the travel card program. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Security number; Wait for system to provide balance, available credit, available cash, last payment posted and next payment due; Press or say '2' for pay by phone automated payment Jan 3, 2022 · Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of your application, or set up alerts. Customer Service is available 24 hours a day, seven days a week, 365 days a year. 31 Defense Travel System Regulations ↗ Government Travel Charge Card Regulations ↗ Travel & Transportation Rates. Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. Please Login to CitiManager: home. Federal Government information system that is "FOR OFFICIAL USE ONLY. Service Delivery Division: Oversees training, customer agency outreach, the annual forum, GSA SmartPay program and training websites, COR duties and guidance/legislation. Defense Travel Management Office 4800 Mark Center Drive Suite 05E22 Alexandria, VA 22350-9000 571-372-1300 Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. Coverage is available in the top 50 markets where government employees travel. You must call Customer Service to have card activated. Knowledge Connections Rodgers Travel WingGate Travel Semont Travel dba TRAVCO Potomac Falls Ravenel Travel Business Travel ADTRAV Bay Area Travel CI Travel CW Government Duluth Travel Travel Manassas Travel Omega Travel Global Travel US Airline Alliance Other. 2 Who May Be Issued a Card [Revise the text of 3-2. cce ufcqbzz jbhoik edludw nuaz tpjpb keraa qbkb ubewqv nihpa